Sarah Mauet

Sarah Mauet (she/her) is a technologist, researcher, designer, and professor specializing in social impact tech innovation. She has more than 15 years of experience designing innovative, human-centered solutions for complex challenges, and has a successful track record of leading public-facing tech projects for governments, courts, hospitals, universities, and startups. Sarah led the creation of a patient-focused website that was ranked No. 1 in a nationwide study of hospital websites published in the Journal of Healthcare Management. Since joining i4J in 2020, Sarah has turned her focus to trauma-informed justice-sector tech innovation that improves access to justice.

As i4J’s UX for Justice Director and System Impact Area Lead, Sarah partners with courts, government organizations, and legal service providers to design public-facing justice sector technologies that serve the needs of all court users, including those navigating the legal system without the help of a lawyer. Sarah’s UX4Justice courses empower multidisciplinary graduate students to co-design with communities to solve real justice tech challenges by applying design thinking, systems thinking, UX research and design, and trauma-informed design methodologies. Sarah’s scholarship interests include best practices in human-centered and trauma-informed UX research and design, A2J and the digital divide, ethical technology design, and AI and social justice.

Sarah serves on the State Bar of Arizona’s Access to Justice Committee, and on the Access to Justice Workgroup for the Arizona Supreme Court’s Steering Committee on Artificial Intelligence and the Courts. She is also a member of the Justice Technology Association advisory board, and co-led a working group for the Duke Center on Law & Technology RAILS (Responsible AI in Legal Services).

Sarah has a B.S. in Journalism from Northwestern University and an M.S. in Technology from Arizona State University.